Industries we protect
Senior Living and Assisted Living Security
Calm, trained officers for assisted living, memory care and independent living communities in Arizona. We watch the doors, manage visitors and cover the night shift, so caregivers can stay with residents.
When you need senior living security
Senior living security is the officer coverage, door and visitor control, and night procedures that protect residents of assisted living, memory care and independent living communities without turning their home into an institution. Our officers support your care staff. They are not caregivers, they do not give medication or personal care, and they do not physically restrain residents. Their job is to keep the building secure, spot trouble early and get the right staff member there fast.
Communities usually bring us in for one of these reasons:
- A memory care resident left the building, or nearly did
- A family conflict is spilling into the lobby, sometimes with a court order involved
- Night staff are pulled away from residents to answer the door, deliveries or alarms
- Cars, catalytic converters or packages are being stolen from the lot
- Leadership wants an outside look at doors, cameras and procedures before a survey or after an incident
What we deliver
Officers trained for this setting
Unarmed officers who speak slowly, use names, and redirect rather than confront. We brief them on dementia-related behavior and on your community’s escalation chain before their first shift.
Front desk and visitor management
Sign-in for every visitor, checks against the restricted-visitor list your administrator maintains, and polite handling of after-hours arrivals. Our front desk officers can run reception on evenings and weekends.
Night coverage
An officer on site overnight to answer the door, take deliveries, check exterior doors and gates, respond to alarms and walk the parking lot, so night caregivers are not leaving residents to do it.
Cameras and door hardware
Camera monitoring through remote guarding for exterior areas, and door alarms, delayed-egress hardware and visitor badging through our access control team.
How it works
- Meet the administrator and director of nursing. We learn your resident population, your wandering and incident policies, and your restricted-visitor process.
- Walk every door. We check exits, courtyards, gates, staff entrances and the loading area at day and night lighting levels.
- Write post orders that match your policies. Officers follow your procedures for a missing resident, a behavioral episode, an unwanted visitor and an emergency, with your staff names and radio channels in the orders.
- Train before the first shift. Officers learn the floor plan, door alarm panel, resident photo binder if you keep one, and who to call for what.
- Report to leadership. Shift reports note door alarms, visitors after hours and anything a caregiver should follow up on.
- Review after drills and incidents. We adjust posts after each drill, survey or event.
Arizona rules and risks to plan around
- Wandering policies are required for directed care. The Arizona Department of Health Services licenses assisted living facilities under A.A.C. Title 9, Chapter 10, Article 8. Rule R9-10-815 requires a facility that provides directed care to establish, document and implement policies that protect residents who may wander. It also requires either an outside area that lets residents be at least 30 feet from the building with a system that controls or alerts staff to a resident’s exit, or exit hardware that meets the International Building Code’s special egress-control rules. Security posts should support that system, not work around it.
- Drills on every shift. Rule R9-10-818 requires an evacuation drill for employees and residents at least once every six months and a disaster drill for employees on each shift at least once every three months. If an officer works the night shift, include the officer in the night drill.
- The first minutes matter. The Alzheimer’s Association reports that six in 10 people living with dementia will wander at least once, that many are found within 1.5 miles of where they disappeared, and advises calling 911 if a person is not found within 15 minutes. Officers should start the exterior search pattern your policy sets while staff count residents inside.
- Reporting abuse and exploitation. A.R.S. 46-454 requires people with responsibility for the care of a vulnerable adult who have a reasonable basis to believe abuse, neglect or exploitation occurred to report it to a peace officer or to Adult Protective Services. Post orders should say exactly how an officer escalates a concern, so nothing stops at the front desk. In an emergency, call 911.
- Arizona heat. A resident who leaves the building on a summer afternoon is in danger quickly. Exterior checks matter more from May through September, and so does a fast first search.
Checklist for a safer community
- Every exterior door has a known alarm state and someone responsible for responding to it
- Courtyard gates and fence lines are checked on each shift
- Current photos of residents at risk of wandering are available to staff and officers, consistent with your privacy policy
- The restricted-visitor list is current and includes copies of any court orders on file
- Delivery drivers and vendors cannot walk in unescorted after hours
- Night staff know who answers the door so caregivers stay on the floor
- Visitors who seem to pressure residents about money are flagged to the administrator
Who this is for
- Assisted living facilities with directed care or memory care units
- Independent living and continuing care communities
- Memory care stand-alone buildings
- Operators opening a new community in Pinal County or the Phoenix and Tucson metros
- Communities with recurring family disputes or restricted visitors
- Operators that want an outside review after an elopement
How it is priced
We do not publish rates. Price depends on hours of coverage, the number of posts, and whether cameras or door hardware are part of the plan. We quote in writing before any work starts.
| Included | Quoted separately |
|---|---|
| Door and site walk with leadership | Door alarms and delayed-egress hardware |
| Post orders aligned to your policies | Camera installation and remote monitoring |
| Setting-specific officer briefing | Additional posts during construction or events |
| Shift and incident reports | Investigations into suspected exploitation |
Frequently asked questions
Will officers physically stop a resident from leaving?
No. Officers follow your wandering policy: they stay with the resident, talk calmly, redirect where they can and call a caregiver. Physical intervention with residents is a clinical and policy decision for your staff.
Do your officers wear uniforms?
Yes, but many communities choose a softer uniform, such as a polo or blazer, so the officer looks like part of the staff. We match what fits your residents.
Can an officer enforce a restricted-visitor list?
Yes. The officer checks visitors against the list your administrator keeps, denies entry politely, and calls the administrator and, if needed, police. The decision to restrict a visitor stays with the community and any court order.
What if we suspect a visitor is exploiting a resident financially?
Report it as Arizona law requires, and call 911 if there is immediate danger. If the family or the community needs facts, our elder financial exploitation investigations team can help.
Do we need officers every night?
Not always. Some communities need an officer only during evening visiting hours. Others combine a short evening post with camera monitoring overnight. We recommend coverage based on your doors, incidents and staffing.
Related services
- Healthcare and hospital security
- Security assessments
- Mobile vehicle patrol
- Missing persons investigations
- Background checks
Related guides
Sources: A.A.C. R9-10-815, Directed Care Services, A.A.C. R9-10-818, Emergency and Safety Standards, A.R.S. 46-454, duty to report, Alzheimer’s Association, Wandering.
Request this service
Tell us what you need in a few lines. Your request goes straight to the right team, and you get a written quote before any work starts.
Keep caregivers with residents
Tell us about your community, your doors and your night shift. The online request goes to the security team, and you get a written plan and quote. If a resident is missing, call 911 first. For a security emergency, use our urgent intake form.