Managed IT
Managed IT Service List
Every managed IT service we offer, grouped by what you need: managed plans, support and engineering, managed infrastructure, and users, devices and email. Choose a plan, add single services, or book engineering time.
Everything we do in managed IT
Choose a managed plan, add individual services, or book engineering time. Pricing depends on users, devices and sites; we quote in writing first.
Managed IT plans (4)
- Essentials: Remote service desk during business hours, endpoint monitoring, patching, inventory and baseline protection.
- Secure Hybrid: Essentials plus 24/7 endpoint threat monitoring, MDM, email and identity protection, awareness training and Microsoft 365 or Google administration.
- Full Coverage: Secure Hybrid plus a 24/7 remote service desk and priority-one escalation.
- Onboarding: Discovery, inventory, access setup, agent deployment and baseline documentation.
Managed infrastructure (9)
- Co-managed endpoint operations: Monitoring, patching and asset reporting alongside your in-house IT.
- Server and virtual machine management: Monitoring, patching and routine administration.
- Hypervisor and storage management: Virtualization hosts and storage appliances.
- Router and switch management: Monitoring, configuration backups and routine patching.
- Wireless access point management: Monitoring and standard configuration.
- Managed firewall administration: Configuration backups, updates and a monthly review.
- Site network onboarding: Documenting and taking over a site network.
- Cloud account administration: AWS, Azure and Google Cloud account administration.
- SaaS and API operations: Health checks and administration of business apps and integrations.
Support and engineering (5)
- Remote help desk: Passwords, desktop applications and everyday troubleshooting.
- On-site IT support: A technician at your location.
- Systems engineering: Servers, identity, virtualization and escalated problems.
- Network and cloud engineering: Routing, switching, wireless, cloud architecture and complex changes.
- Integration and API engineering: Connector changes, secrets rotation and documented testing.
Users, devices and email (8)
- Microsoft 365 and Google Workspace administration: Users, groups and standard settings.
- MDM and BYOD management: Policies, enrollment and compliance for phones and laptops.
- New device setup and secure rebuilds: Operating system, patches, security setup and handoff.
- Mailbox migration: Moving mailboxes between platforms.
- DMARC, SPF and DKIM setup: Sender inventory, records and an enforcement plan.
- DMARC monitoring: Ongoing reporting and record administration.
- Asset lifecycle and procurement: Inventory, refresh planning, warranties and disposal.
- Media sanitization with certificate: Drive wiping with a certificate, after any preservation hold is cleared.
How pricing and requests work
We do not list prices because the right scope depends on your devices, data, users and deadline. Every engagement is quoted in writing before any work starts, and nothing is charged before you accept. Request any service online and pick it from the list: your request goes straight to the team that handles it, so there is no phone tag. If something is happening right now, use the urgent request page.
Want the overview first? See how our managed IT services work, from onboarding to day-to-day support.
Not sure which service you need?
Describe the situation in the online request. We will match it to the right service, or combination of services, and confirm the scope in writing.