Cyber Incident Response

A breach or ransomware event is measured in hours. Honeybadger provides cyber incident response — on retainer for readiness, or as emergency help when the alarm is already going off — to contain the damage, get you back online, and preserve the evidence you may need later.

What we do in an incident

• Triage — rapidly determine what is happening, what is affected, and how bad it is.
• Containment — isolate affected systems to stop the spread before it reaches the rest of the network.
• Eradication — remove the attacker’s foothold and close the entry point they used.
• Recovery — restore operations from clean sources and verify the environment is safe.
• Forensics & root cause — determine how it happened and document it to court-ready standards.
• Reporting — the documentation you need for leadership, insurers, regulators and, if it comes to it, litigation.

For encryption events specifically, see our ransomware recovery service. Not sure how exposed you are yet? The free Ransomware Readiness Scorecard takes two minutes.

Retainer vs. emergency

An incident response retainer means we already know your environment and can move immediately, usually at a better rate and response time. Emergency engagement is for when something is happening right now and you have no plan in place — we still respond, we just start cold.

How it works

1. Prepare (retainer). We learn your environment so response is fast when it counts.
2. Detect & triage. We confirm scope and severity the moment you engage.
3. Contain. We stop the spread and protect what is not yet affected.
4. Eradicate & recover. We remove the threat and restore clean operations.
5. Report & harden. We document the event and close the gap that allowed it.

Why Honeybadger

Active incident right now? Do not power everything off — that can destroy evidence. Contact us through our urgent & after-hours channel and we will guide the first steps.