What services does Honeybadger Solutions provide?
What areas do you cover? Are you nationwide?
Are you licensed and insured?
Are you veteran-owned? Can you take government contracts?
How much do your services cost?
Do you offer armed security guards?
Do you work with attorneys and provide court-ready results?
How fast can you respond to an emergency or active incident?
Is my information kept confidential?
Do you provide cybersecurity for small and mid-sized businesses?
Do you handle background checks, due diligence and skip tracing?
How do I get started?
Engagements and confidentiality
Starting an engagement and protecting your privacy
Will you sign a nondisclosure agreement?
Yes, we are comfortable working under an NDA, and many clients ask for one before sharing details. You can also start with a general description of the problem and share specifics once terms are in place.
Can we work through my attorney?
Yes. Many investigative and forensic matters are handled at the direction of counsel, which can matter for how work product is treated. Whether privilege applies depends on the facts and the jurisdiction, so confirm with your attorney.
Can you handle a case that involves both physical and digital evidence?
That is one of the main reasons clients choose us. For example, a business might need officers on site after a theft, an investigator to interview staff and a forensic examiner to review a former employee’s laptop. One team can coordinate all three so nothing is lost between them.
What should I have ready for the first conversation?
A short summary of what happened, the question you need answered, any deadlines such as court dates, and a list of documents, devices or locations involved. You do not need everything organized; we will tell you what matters most.
Will the work be defined in writing?
Yes. Before work begins, we agree on scope, deliverables and how costs are handled, so you know what you are paying for and what you will receive.
Can you refuse a case?
Yes. We decline work that would require unlawful methods, that appears intended to harass or locate someone for harm, or that falls outside what we can do well. When we decline, we say so plainly.
Security officers
Guard services and on-site coverage
What is the difference between a standing post and a patrol?
A standing post keeps an officer at a fixed location, such as a lobby, gate or site entrance, for the scheduled hours. Patrol coverage visits one or more properties on a route. Our guide to choosing between standing post, patrol and armed coverage walks through the decision.
Can I book officers for a single event or a short period?
Yes. Short-term coverage for events, construction phases, terminations or temporary risks is common. Tell us the dates, hours and site details so we can plan staffing.
What are officers allowed to do?
Security officers are not police. In Arizona, officers are licensed through the Department of Public Safety, and their authority to detain or use force is limited. Read more about Arizona guard licensing and authority limits. This is general information, not legal advice.
Who tells the officers what to do on my site?
Officers work from written post orders that we develop with you. They cover duties, access rules, reporting, escalation contacts and what to do in an emergency. Updating them as your site changes keeps coverage aligned with your needs.
Who staffs posts outside Arizona?
Arizona posts are staffed by our own licensed employees. Outside Arizona, physical coverage is delivered through a vetted managed network operating under our command.
Investigations
Private investigations and surveillance
Can you guarantee what an investigation will find?
No honest investigator can. We can design the work to answer your question as efficiently as possible and report exactly what we found, including when the evidence does not support what you suspected.
Will the person I am asking about know they are being investigated?
Surveillance and records research are designed to be discreet. Some steps, such as interviews, are by nature visible. We discuss those trade-offs before any step that could alert the subject.
Can you get someone’s phone records, bank records or put a tracker on their car?
We do not use unlawful methods. Obtaining private phone or bank records without legal authority, and tracking a vehicle you have no right to track, can create criminal and civil exposure for you and damage your case. Records of that kind are usually obtained through legal process with your attorney.
Can I record conversations myself?
Arizona is generally a one-party consent state for recording conversations you are part of, but other states differ and some require all parties to consent. Check with counsel before recording, especially across state lines.
Forensics and cyber
Digital evidence and cyber incidents
What should I do with a device before you examine it?
Stop using it where you can, do not try to recover data yourself, and do not reset it. Keep it charged if it is a phone and note who has handled it. Our guide on forensic data preservation and legal holds explains why early steps matter.
Can deleted messages or files be recovered?
Sometimes. Results depend on the device, operating system, encryption, how much time has passed and how the device has been used since. We explain what is realistic after reviewing the situation.
After an incident, can you help keep it from happening again?
Yes. Beyond the investigation, we offer cyber security and managed IT services that focus on closing the gaps an incident exposed, such as account security, patching, backups and monitoring. We explain options and let you decide what fits your budget and risk.
We think we have been hacked. Should we shut everything down?
Not always. Pulling power can destroy evidence held in memory. Disconnecting affected systems from the network is often safer, but call us before making major changes so we can advise on containment and preservation together.
Pricing factors and shop orders
What drives cost, and how store orders work
What affects the cost of a security or investigation engagement?
The main factors are scope, hours or days of work, number of personnel, whether armed officers are needed, travel, urgency, number of devices or data volume in forensic work, and whether testimony or detailed reports are required. A clear question and good records usually reduce cost.
Can you quote over the phone?
For simple requests we can often outline what drives cost on the first call. A firm quote usually follows once we understand the scope. You can request a consultation.
Can I return a product from the shop?
Returns are accepted for defective products only. Details are in our refund policy.
Can you help me choose the right product?
Yes. Tell us what you are trying to protect against and where the product will be used, and we will point you toward options that fit. If a service would solve the problem better than equipment, we will say so.
Are there legal limits on what I can buy?
Some items, such as body armor and recording equipment, are subject to laws that vary by state and by how they are used. You are responsible for following the laws where you live and use the product.